Archive - IC2MGMT

My Personal Management Approach

My Philosophy on Design Management: Partnership, People, and Progress. AKA the Palmer P's

Oct 23, 2023 •

September 2023

Navigating Tough Talks: How I Conduct Performance Conversations in Figjam

Being a boss is not always a walk in the park—especially when it comes to difficult conversations. My latest addition to the Manager 1:1 Starter Pack.

Sep 21, 2023 •

April 2023

5 Ways to Make the Most of Your Customer Support Team in Your Design Process

Don't underestimate the power of your customer support team—include them in your development process and watch your product thrive.

Apr 21, 2023 •

January 2020

Rebranding a startup? Do it in-house.

There are lots of reasons not to radically change your company’s look and feel. They’re expensive (pause for a moment and…

Jan 20, 2020 •

March 2019

September 2018

Playing to a standard: How product design lives out the carwow values

As difficult as it is for a Texas football fan to acknowledge SEC greatness, Nick Saban is undeniably one of the greatest football coaches…

Sep 19, 2018 •

November 2017

Three ways Customer Support data can help your next design project

I’m often asked, “Does designing a BI tool mean utilizing data in your process?” Short answer: Yes. Quantitative data has become the data…

Nov 17, 2017 •

February 2016

White-boarding: Moving from ideas to artefacts.

I am often asked, “What is the design process like at TrendKite?” Well, a majority of my time is spent with product teams mining for…

Feb 18, 2016 •

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